Support

We’re Here to Help

If you have questions about your order, delivery, or product use, our support team is ready to assist.

Email: support@getwhispaw.com

We aim to respond within 24 hours (Mon–Fri).

 

Shipping Information

• All orders include tracked delivery

• Processing time: 1 - 2 business days

• Delivery time: 6 - 10 business days (UK)

• International shipping available

Tracking details are sent by email once your order ships.

 

Returns & Refunds

Returns & Refunds

We offer a 30-day return window on unused products.

To qualify:

✔ Item must be unused
✔ Original packaging required
✔ Proof of purchase needed

Used products are not eligible for refund.

To start a return, contact support@getwhispaw.com

 

Need Help Now?

Contact: support@getwhispaw.com

We’re happy to help.